All deposits are non-refundable.

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Due to the nature of permanent cosmetic services:

- Services rendered are non-refundable.

- Dissatisfaction based on personal preference is not grounds for refund.

- Color adjustments must be addressed during recommended touch-up sessions.

 

Refunds will not be issued for:

- Change of mind

- Fear or anxiety after booking

- Personal scheduling conflicts

- Failure to follow aftercare

- Natural fading over time

 

TOUCH-UP POLICY

- Touch-ups must be scheduled within the recommended time frame.

- Failure to schedule within that window may require a new session fee.

 

CHARGEBACK & PAYMENT DISPUTE POLICY

- By submitting payment, you agree:

- You are authorizing the charge.

- You understand deposits are non-refundable.

- You agree to contact Inkognito PMU before initiating any bank dispute.

 

Fraudulent chargebacks will be contested with:

- Signed consent forms

- Booking confirmations

- IP logs

- Communication records

- Before/after documentation

 

If a chargeback is filed after services are rendered:

- You agree to pay all collection costs

- You agree to pay any legal fees incurred

 

Initiating a false dispute may result in permanent booking ban.

 

FINAL ACKNOWLEDGMENT

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By booking, paying, or receiving services, you acknowledge that you have read and agreed to all policies